9311 E. Via De Ventura, Suite 105
Scottsdale, AZ 85258-3423
We are obsessed with providing highly tailored managed services at the highest levels of quality. We excel in performing the core processes of solution development (helping the customer understand exactly what is needed)‚ results management (ensuring the solution gets implemented properly)‚ and relationship management (frequent and structured communications to ensure the results delivered exceed expectations).
Our proven Management Operating System (MOS) leverages our best–in–class tool-set‚ enabling the delivery of “world–class” solutions.
We’ve built our business around being accountable so much so that we made it central to our name. AccountabilIT’s value discipline is “Customer Intimacy” –defined as delivering the “best total solution”. We are a one to one service provider – no two solutions are the same for our customers. We strive to develop a solution that is the best fit for each of our customers‚ allowing them to derive strategic competitive advantage over their peers‚ through the use of technology.
By coupling this value discipline with our Customer first services culture‚ we achieve the world–class customer satisfaction scores by which we are known. With our high–touch services and our diverse customized solutions‚ our customers have a single‚ trusted service provider to support their mission–critical systems.
AccountabilIT is a leader in providing ERP applications management and cloud IT services. AccountabilIT’s Customer First service delivery strategy is instrumental in leading the industry in customer satisfaction as measured by the Net Promoter score.
We host and Manage ERP and other Enterprise Applications
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Some of the best feedback we receive is the Customer doesn’t know where their IT Department ends and ours begin. By frequently communicating with our customers and understanding their unique needs‚ we guarantee expectations are not just met‚ but are most often exceeded. Our high customer satisfaction scores reflect this approach.
Our customers realize significant increases in their overall systems stability shortly after they transition in their systems and support to AccountabilIT. Additionally‚ the customer’s end–users receive exceptional 24/7 support. An industry leading percentage of issues are resolved by our Support Center while the customer is still on the phone.